Effective Date: 01/08/2024

At techcontent.anthemite.com, we strive to provide high-quality digital products and services. We value your satisfaction and want to ensure that you have a positive experience. Please review our refund policy below.

1. Eligibility for Refunds

Refunds are only available for the following situations:

• If the digital product or service was not delivered as described.
• If there are significant defects or issues with the product or service that were not disclosed prior to purchase.
• If you accidentally purchased the wrong product or service and notify us within 24 hours of purchase.

2. Non-Refundable Items

• Customized or personalized digital content.
• Products or services that have been fully delivered and used.
• Any product or service where a refund is requested more than 7 days after delivery.

3. Requesting a Refund

To request a refund, please follow these steps:

• Contact us at connect@anthemite.com with your order number and a detailed explanation of your issue.
• We will review your request and respond within 3-5 business days.
• If your refund is approved, the amount will be credited back to your original payment method within 7-10 business days.

4. Partial Refunds

In certain situations, only partial refunds may be granted (if applicable):

• For digital products that have been partially used or accessed.
• If a refund request is made after the 24-hour window but within the 7-day period.

5. Exceptions

We reserve the right to refuse a refund request if it does not comply with this policy or if there is evidence of misuse or fraudulent activity.

6. Contact Information

If you have any questions or concerns about our refund policy, please contact us at:

• Email: connect@anthemite.com

This policy is subject to change without notice. Please review it periodically to stay informed of any updates.